Disappointment in interpersonal relationships may arise from a gap between the intentions and actions or perceptions that each person has of their own intentions and actions and those of others (Intention and Behaviour Gap). This gap can originate from: (a) a diminished or lack of insight or awareness of own emotions, and behaviours and its effect on others, (b) an awareness of the intention or desired outcomes and (c) the gap existing between them as well as the (d) inability to change the behaviour. This gap could be related to behaviours people have that have become known and culturally accepted as well as rigid and inflexible. As a result, the person focuses on their intention with little to no self-knowledge into the displayed behaviour. Judging our own actions on our good personal intention while judging others based on their perceptions rather than the others intentions. This inclination amounts to self-righteousness and can increase the likelihood of frustration and anger towards the perceived bias and lack of fairness towards others. In turn, this might cause interpersonal discord, resentment, misunderstanding, and conflict.

To address this behavioural gap, this study proposes the application of a 3-Dimensional, Visualisation and Simulation Model (3DVSM). The 3DVSM aims to, enhance insight into own and others behaviours and actions followed by connecting one’s actions to the desired intention. It is believed that this will lead to a desire of modifying one’s behaviour thus reducing interpersonal conflict by shortening the gap between intention and action.

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